some assistence crashing to Char select

[greenfire21]

What exactly is EQ2 doing? as i zone into the game. it works fine, then i zone to any other zone it loads fast as normal and then gets stuck on loading UI resources. then when/if it logs me in i either A- have no health/power but im alive nad able to talk to guild,and can still move B- cant talk or do anything but have health/power and can still move---either once i move, use any ability or talk to any NPC it does nothign then 3-5 mins after i get booted to char select screen.

What are you doing when it does it? this only happens when i zone

Is there a common event happening when it does it? (You chatting, clicking on a window, ect)
What type of connection are you one (dial-up, ISDN, DSL, Cable, Sat) Cable 3m connection threw a netgear router/modem combo thing the cable company gave us

What firewalls, anti-virus, spy-ware software are you using and is EQ2 on their exclude list? anti virus is disabled, NAM is un-installed, modems firewall is disabled/off no spy-ware (as its built into my nortans internet)

things i have done is, i have done 4 Full re-installs, deleted the UI folder, ALL ini files, any file with my char name/server name in them, Cache folder,logincache folder, Origonal UI folder, done full file scans after all this, scanned harddrive for any issue's dont a full defrag (3 times) on my system full virus scan (twice) im using the default eq2 UI ,

oddly enough it isnt my discs my g/fs computer at her house works it great (and my comp is soo much better then hers...which is where we get more confused) --this link has my comp settings altho it states in the diag my NAM is on i have un-installed it sence that last msinfo32 ran. --http://eqiiforums.station.sony.com/eq2/board/message?board.id=tech_support&message.id=172473

im accualy bringing my computer to her house to see if it has anything to do with a faulty router/modem as her eq2 runs fine there if mine does to then i need to work with the connection. if it still doesnt work im thinking i might do a full system wipe and re-install of windows... if i do should i bring my motherboards CD's ect???

any other suggestions helpful as i have 8-9 hours before i get to her house (at work) and i would love to do something other than a system wipe. the game DID work great from friday july 14th til wed july 19th(this is the day it started after they did a LU)

thank you for any help anyone can offer
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