can't install updater

mcargo2 · #1 02-26-2011, 12:03 AM

please help. i keep trying to install the profit ui updater so i can get it, but all it ever does is give me an internet link, and my vista will not let it update my files because i cant run as an administrator. any ideas?

jtzako · #2 02-28-2011, 09:21 PM

If you cant run as administrator maybe try not installing EQ2 into the default location. Put it outside Program Files... i.e. on C:\EQ2 or another hard drive entirely. Then you dont have to run anything as admin to update.

Dyspayre · #3 03-18-2011, 08:41 PM

i have admin rights to my new system and Ive downloaded the installer three times, and the only thing in the zip folder is web links. what am i doing wrong?

gjsi · #4 03-19-2011, 09:43 AM

have you install the java runtime?

Dyspayre · #5 03-20-2011, 03:03 PM

i had not thought of that so i installed java 6. came back to this site. downloaded profit ui updater, and the zip file just has two links for websites.. NO files for the actual program

**TalTal** · #6 03-20-2011, 07:59 PM

Click the link.

Silat

**gm9** · #7 03-21-2011, 06:07 AM

Quote:

Originally Posted by TalTal

Click the link.

Now that would be too easy. There must be some other trick to it.

Dyspayre · #8 03-22-2011, 07:42 PM

thank you for helping me, now it installed just fine, except NOW.. the entire bar at the bottom is all jacked up, on BOTH our systems, and on hers there is NO hate meter that comes up when we hit Ctrl+T. the little bar that gives access to the browser or the station is missing from hers.

again thank you for helping me out on this

**TalTal** · #9 03-23-2011, 09:06 AM

I think the little bar you are referring to is the start button mod. Right click the xp window and choose minimize. It should appear as a cube on the left hand side of the xp window.

Silat

Dyspayre · #10 03-30-2011, 05:37 AM

i don't know why my version of profit seems to be different than hers. clicking minimize did show the start bar we were looking for, but on mine it's separate on her's it's built in to the xp window. but all is well now. we still cannot see the hate ball meter ...imma look for an add on for that. thanks for all the glorious help

Nelenarap · #11 04-01-2011, 04:25 PM

I go to the site, http://updater.pala.de/, click on the orange 'Launch' button and all I get is an Application Error that tells me 'Unable to launch the application'.

The Error says 'Could not parse launch file, Error at line 0.'

Exception:

Quote:

JNLParseException[ Could not parse launch file. Error at line 0.]
at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Wrapped Exception:

Quote:

java.lang.NullPointerException
at com.sun.deploy.xml.XMLParser.parseXMLAttribute(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)
at com.sun.deploy.xml.XMLParser.parse(Unknown Source)
at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

What's wrong with my system? Why can't it install the Updater?

Nelenarap · #12 04-04-2011, 05:56 PM

I've tried removing and reinstalling Java and then running the Updater file, and I'm still getting the same error.

Anyone have any ideas?

Nelenarap · #13 04-11-2011, 06:25 PM

No one has any idea what's causing this? Is it a Windows 7 problem?

Therendil · #14 04-13-2011, 09:29 AM

I had no problem with the Updater on my Win7 system, so I don't think it's that. I will point out that I have UAC turned completely off to avoid any Windows nonsense about permissions. I don't know if normal UAC settings might cause problems running Java. Do you have trouble with any other Java programs? I know Sun has web-based programs you could run to test that.

Otherwise, the only time I have had problems running the updater is after running CCleaner to get rid of temporary files. Believe it or not, Java executables for a particular program may be stored in folders that are marked temporary by Windows. I had to set CCleaner to ignore Java or it would blow away the Updater every time it cleaned out the temp files.

The other possibility that comes to mind is some issue with your firewall that interferes with remote execution.

I hope this gives you some ideas to try.

-= Therendil =-

Nelenarap · #15 04-13-2011, 05:46 PM

Thanks for the feedback.

I'm leaning more towards the firewall bit. I'm currently using some lovely hotel internet. Hopefully it'll fix itself when I get home this weekend.

Therendil · #16 04-13-2011, 09:24 PM

Hotel internet? Yes, that raises the specter of firewall issues. If Java needs a port that the firewall won't open, that could explain a lot.

-= Therendil =-

Nelenarap · #17 04-16-2011, 04:59 PM

ok, got back home and reran it. Still not installing. Same error message as original post.

My wife's computer updates just fine.

Nelenarap · #18 04-27-2011, 12:56 PM

Well, since something is obviously borked on my computer, is there anyway I can download the updated files and manually install them? There have been some changes that I haven't gotten (like the group invite from the guild window.)

**TalTal** · #19 05-01-2011, 06:42 AM

Quote:

Originally Posted by Nelenarap

Well, since something is obviously borked on my computer, is there anyway I can download the updated files and manually install them? There have been some changes that I haven't gotten (like the group invite from the guild window.)

Manual download for profit is here:

http://www.eq2interface.com/download...aintained.html

Silat