some assistence crashing to Char select

[greenfire21]

hey..so i posted before and i know im making anotherone cause stuff changed. see it seems i did have a firewall up..but that isnt the problem its still doing the same thing. its getting rather agrivating. i was just told to do a full system wipe!? WHY??? is eq2 worth a system wipe heck i didnt even get to try much of the game....
i dont understand...DDO,WoW play fine...?! the first week of EQ2 ran great..then this?! and i've done the un-install re-install..../sigh im so sick of trying its not even funny i think im ganan get a nice notorized letter and send it to SOE asking/demanding some sort of freakin rebate on my 29.99 i spent on this game cause of their false advertisment on the box of the required system specs. my system exceeds them by ALOT and it still wont run properly.

if anyone has an idea as crazy as you think it is i will try it-- i just dont want to wipe my system and crap. thanks...hopefuly i can find a fix before aug 14 im ganna give them til then (thats when my 30 days is up )