Help for vista

[Papabard]

Hi all... I just updated to Vista Ultimate Edition and Home Premium Editions on both machines I am unable to run Everquest 2. Not sure whats going on but the main problem is the updated shows download canceled. Using preferences I get unable to open crash log and when I do get EQ 2 to load it starts to load character then displays unable to open crash log. I have admin rights on each account. I'm using latest drivers for machine A gateway Dual Core 64 but its a 32 bit version of vista. I would love to stop loading XP but until I find a way to get EQ2 to run on vista I'm stuck using the old system. Any help would be appreciated.