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[jrmars]

You have been connected to CSR Syrus M..
CSR Syrus M.: Hello josh, Thank you for contacting Sony Online
Entertainment. One moment please, while I read your question. Thank You!
CSR Syrus M.: Let's begin by checking your system specs.

Please Click on START, RUN, and at the open line type in dxdiag. Hit
OK. That will bring up your Direct X Diagnostic Tool.
CSR Syrus M.: Please click on the Display Tab.
Please respond with the Information listed on the DISPLAY TAB:

Device:
1. Name
2. Approx. Total Memory

Drivers:
3. Version (i.e. Version: X.XX.XX.XXXX.)

Direct X Features:
4. Are all features enabled? If not, which ones are not enabled?
me: radeon 9200 series
me: 256MB
me: 6.14.0010.6483
me: all enabled
CSR Syrus M.: Thanks, please wait.
CSR Syrus M.: Please update your display drivers to 6.14.10.6490 or
higher. Please restart before and after the uninstalling old drivers.
me: what does this have to do with my game card?
CSR Syrus M.: Extremely sorry for the confusion.
CSR Syrus M.: Game card key please?