Can not get my maps to show

[Arrowlyn]

when I first open eq2 there is a map while i am in the new zone. It is like a flash then it shows the no map picture. Anyone else having this problem. I have uninstalled an reinstalled not sure how to fix this yestarday i had white squars all over my map an figured I would give it a day an no i get nothing so if anyone could please help I say thank you in advance.