HELP : eq2map updater

[gkester]

i've downloaded the program (SEVERAL TIMES). have run the setup. (SEVERAL TIMES). and when i click on the icon on my desktop the following message ALWAYS APPEARS:

"EQ2MAP Updater has encountered a problem and needs to close. We are sorry for the inconvenience. "


I've TRIED to search the forums for the same problem but don't seem to find it. CAN ANYONE HELP ME?
I'm currently without maps.

thanks, Gaidheal, Blackburrow Server