Upload UI Settings not showing?

[Fballboy23]

Ok. Well i just made a new charecter. And everything was working fine the profit ui hotbars and such were on. But when i went in the zone and expected to see the "Load UI settings" i didnt see it. So i went back. Deleted the charecter UI File and tried again. Didnt work. I tryed leveling up and such and getting to qeynos. And it still hasnt worked. Anyone know how to fix this? Thanks.