Settings going back to default

[dufosnee]

Hey folks,

I am confused here. I log into one of my toons and change some settings, display, loot options etc. When I log onto other toons and back to #1 all the settings are default, balanced display etc. Any ideas why they are not saving?

[Drumstix42]

First guess is you have some kind of anti virus running not allowing your files to be modified correctly.

[tknarr]

First thought: are you running Windows 7 with EQ2 installed under the Program Files or Program Files (x86) directories? If so, you may be having a conflict with Win7's User Account Control. By default it prevents anything other than signed installers from modifying installed software, which means EQ2 can't alter or update it's own files. The usual fix is to move EQ2 out of those system directories. Current EQ2 installers put the game in a safe place, or something like "C:\Games\Everquest II" will work nicely.

Second thought: anti-virus software doing the same thing, preventing alterations to installed software. You should be seeing messages about this in your AV software's logs. The solution there would be to tell the AV software to not interfere with EQ2 (exactly how depends on the AV software, but it's usually an ignore list somewhere that you can add the game's directory to).

[dufosnee]

So which files would I exclude assuming it is AV related? I checked the logs and don't show anything but will try it

[Drumstix42]

Try just the whole EQ2 folder if you can.

[konan]

If the problem is Win7's User Account Control you can try disabling it to see if it fixes your problem. You can access it from the control panel under User Account and Family Safety. Choose Change Your User Account Setting and move the slider to never notify and press OK to save setting.