For those that Beta Tested

[Vampiro]

An important reminder for those who participated in the beta test:

Before installing the retail version of EverQuest II, please be sure to completely uninstall the beta client from your system. Failing to do so may result in file conflicts and other issues that could interfere with running the game properly.

You can uninstall beta by going into your Control Panel, selecting Add or Remove Programs, and selecting EverQuest II Beta. Choose the remove option.

If you have saved any facial customization files, move the \\\\saved_customizations\\\\ folder to a temporary location (such as your desktop) before uninstalling the beta client. After you install the retail version, move the customizations folder into the EverQuest II directory.

Found this on the official sites.