bag bug listed in SOEs 'known issues'

[dischordio]

While perusing the in-game knowledge base, I came across this in the 'current known issues':
-NEW- 3/29/05 Since Live update number 5 we have had an increasing amount of issues that are directly related to the use of Custom User Interfaces. The most common of these is that certain 20 slot bags (mostly quested ones) are somehow displaying slots incorrectly, by showing "extra" slots. Characters get items stuck in these bags because they cannot access these slots, though they can see the items if they go to a vendor to sell.

SOEs boards yielded no such complaints I could find.

I've searched these boards- theres a few threads re. bag bugs, but they all seem to be having the opposite problem- bags not showing all thier threads. So is the known issue a misunderstanding of the complaint, or is it a seperate bug? If so, can anyone point to a specific UI displaying these problems?