I looked at "windows" options under EQ2's options but I did not see what you were referring to. The only hotbutton that does not work is my "i" button. When I attempt to open my paperdoll using the "i" command i can hear the sound but see no window.
I am however able to open a paperdoll by selecting my name in the main window but it is non functional and appewars as if I am inspecting someone.
I stubled across this because I wanted to add an adornment to one of my armor peices and discovered I cannot add nor can I remove any items I have equiped.
I'm hoping I explained it wrong initially and there is a button somewhere else I have not discovered yet
although when all the other hotkeys work I wonder why this one does not.