Close the utility, then in File Explorer go to the \EverQuest II\UI\DarqUI_v3\POI folder. Find darquiv3_shutdown.xml. Move this file (don't copy it) to the Desktop, then reopen the utility. What happens?
If you have no errors, and if you are willing, please zip and send the shutdown file to me here in a private message. Don't post the file in the forum.
If you still have errors, put the shutdown file back and instead find the \EverQuest II\logincache folder. It may be named logincache-us or something similar. Move that out to the Desktop and then reopen the utility. What happens?
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