Station Store Order

veearus · #1 11-08-2004, 08:49 AM

Anyone got an in-stock or better yet has-shipped email from the station store? seems to me that they would ship today (Nov 8th) and I should be able to start tracking the darned thing...

Veearus

DarkSkies · #2 11-08-2004, 09:11 AM

Having the same problem. My order has been on "Your order is being fulfilled." mode since Friday. Really hope they ship today and I get my tracking number soon.

bmlavall · #3 11-08-2004, 10:27 AM

We are happy to inform you that your recent order at the Station.com
Store has shipped.

You can track the progress of your shipment at the following URL

Yup it has shipped

veearus · #4 11-08-2004, 10:30 AM

Can you please tell me when you recieved that email? or better yet, when it was Sent?

I sure hope that I didnt waist my time and money pre-ordering months in advance and pay extra for next day air only to have the disks arrive days late.

Veearus

Kilidan · #5 11-08-2004, 10:34 AM

Got e-mail early this morning that my order was shipped yesterday.

Woot

Kilidan - 59 Druid
Sindyar - 66 Enchanter

bmlavall · #6 11-08-2004, 10:35 AM

I received it early this morning around 3am eastern time.

The UPS tracking isnt even updated yet to show me where the package actually is, so I assume it is still in the warehouse ready to ship. My guess is that I was lucky to be one of the first scanned for pickup by UPS, but hasnt physically been picked up yet.

I'll check back in here once UPS updates to tell me where my package actually is.

veearus · #7 11-08-2004, 10:42 AM

well now I'm really bummed... I have read thru alot of forums and it seems most that ordered fromf the station store got an email this weekend or early today and I have yet to get any info. Guess im just too much of an addict, or maybe I'm a worry wart, jsut want my disks on time, lol

Veearus

DarkSkies · #8 11-08-2004, 06:16 PM

Something interesting I picked up in the Sony Store FAQ:

EverQuest II customers Launch information: If you are unable to track your shipment by 8 PM PST on Monday, November 8, 2004, please send your name (as it appears in your billing information) and order number to [email protected].

bmlavall · #9 11-08-2004, 06:27 PM

Nice find Dark! Now lets hope I dont actually need it. Mine still looks like it hasnt been picked up yet

**Kuvasie** · #10 11-08-2004, 07:20 PM

Unfortunately, it looks like I may be in the same boat - no confirmation yet! Arrggghhh - how disappointing.

Kuv

Stilletto · #11 11-08-2004, 09:05 PM

I got my confirm from sony store.. shipped Nov 7th next day air!!! but i live on an island so it usually a day late anyway 8( Ups has to catch the ferry boat to get to me!! hopefully tomorrow!!

Anyone decide what server to play on ?

zheer · #12 11-08-2004, 09:34 PM

Ok just checked ups for the 200th or better time . I now have tracking info . I t says I should get it on the 10th Yippeeeeeeeeeeee but also sad wanted to have it for tommarrow.

Esperant · #13 11-09-2004, 03:03 AM

I wonder if this is all dependant on when we actually pre ordered it =/ I was a little slow on the uptake so that might be why I've only receive the "your order is in stock"... Well... thats nice, you guys gonna ship it or just stare at it?

DarkSkies · #14 11-09-2004, 04:58 AM

I ordered 3 copies back in August/September when it was first offered on the Station store, so I don't think it has to do with when you ordered. As of right now my order status is still "being fulfilled" and I sent an e-mail to the Station store earlier, still no reply. Usually takes them 24 hours to reply to anything.

Anyone got a phone number the Station store can be reached on?

Phour20 · #15 11-09-2004, 11:30 AM

Im still sittin in the BLUE myself here too.. I also preorderd back when it just was avaible, from the horse 2, SoE.. Figured if they are shippin it why not get the Horse Meat straight from the Horse, but after seein no Item Shipped email yet, I emailed SoE last night where they said to.. Still nothing this mornin, So i got w/ a CSR.. All he said its its on its way (seemed like he wanted to get done w/ me right away-prob heard that ? alot) I asked about cancelin cuz i got an EB games in town, said Ill lose my money (even w/ their f-up) So I was to wait.. I asked about a Trackin Number then seein he says ITS ON ITS WAY, but he said email [email protected] for trackin info requests.. So I have.. thats where I sit.. I hope someone is having luck w/ the Station Store.. I for one will not order anything again from them.. (the store that is)

Esperant · #16 11-09-2004, 12:06 PM

*the flames of hate loom around Esperant*

...

does anyone remember that great quote they had that said "BE ONE OF THE FIRST TO PLAY EQ2!!"

*holds back the tears of anger... holds a little longer...*

AHHHHHHHHHHHHHHHHHHHH!!!!!!

Seriously, you SHOULD receive your shipment a day before other vendor releases if you pre-order from the actual company who makes the darn game. Rather than having OTHER stores let walk in customers get them with no pre order. Its... its just... increadibly wrong.

I propose we send a horde of "I'm not amused" e-mails to SOE.

Dyse · #17 11-09-2004, 01:41 PM

"CE Stuck in customs" is what the SoE CSR said to me on the phone.

They said it "was because of the metal containers."

I asked for a refund, and they told me about the e-mail I never recieved about reporting to them before 8PST (as stated somewhere above this post). And that they would cancel the order since no charges are made until they ship it.

Funny, My credit card was hit the 5th and cleared. He thought that that was strange and shouldn't have been posted on credit card and that I was mistaken.

::Fuming mad::

DarkSkies · #18 11-09-2004, 01:47 PM

Just checked out the EQII forums and there are some people over there with the same problems. Below is the link if anyone wants to go check it out.

Thread No .1
Thread No. 2

Dyse · #19 11-09-2004, 01:59 PM

From SoE Store/Help

Want to talk to a Real Person?
Please feel free to contact our customer service department by phone. Phone support is available Monday through Friday from 9:00AM to 1:30PM and 3:30PM to 6:00PM PST, except holidays, at 1-858-537-0898. For better service, please be online and at your computer when calling.)

DarkSkies · #20 11-09-2004, 05:05 PM

Just got a reply from the Station store in my e-mail box, the highlights are listed below.

We experienced an unfortunate delay with U.S. Customs in clearing importation of recent shipments of the "tin" in which it is packaged. As a result we will not begin shipping the orders for these units until late this week.

We offer you our apology.

At this time we would like to offer you the ability to cancel your
Station Store pre-order or order. No refund is necessary as your
product has not been shipped and you have not been charged for the
purchase.

Archenon · #21 11-09-2004, 05:18 PM

I did a next-day air shipment from the sony store and it arrived this morning at my house. Unfortunately I'm imprisoned at work and foaming at the mouth.

Those of you who ordered the collector's edition from the sony store are SOL, as it looks like that shipment will be delayed:

[ http://eq2players.station.sony.com/n...eadline&id=238 ]

-Archenon

Sir Taleisin The Seer · #22 11-09-2004, 05:35 PM

Well thats what you get for saving 12cents and having work done over seas

zheer · #23 11-09-2004, 06:11 PM

ok I got my tracking number by following the link on the order confirmation to account history with them. Then I went to order detail on there site, under my history, and there was the tracking number. My order is in Philly PA. right now and was shipped out of Omaha NE.

PS i just got mine finaly YEA!!!!!!!!!!!! meet you all in the game what server we all on lol

Dr_dre · #24 11-09-2004, 06:49 PM

same prob here... it seems that the package was at customs for a (2) long time.

hopefully will be getting it 2morrow.

Dave_253 · #25 11-13-2004, 06:58 PM

CE's shipped today from station store

/smile