SOE Login Issues - 12-Dec-2006

**Gallenite** · #1 12-12-2006, 12:26 PM

Hi, folks - Starting a new thread to call attention. Mods, hope you don't mind.

Just checked with ops, and we have an internet issue that's being investigated/worked on right now. Sorry that I don't have more info for you. Called from home and only got a brief report.

Essentially, anything that requires logging in (forums, games, etc) isn't talking right now.

Obviously, it's the sole priority at the moment.

- Scott

FloridaFringe · #2 12-12-2006, 12:35 PM

Thank you for the update Scott. It's nice to see someone from SOE go out of their way to post such information on an outside website. Keep up the good work and best of luck.

Zarrian · #3 12-12-2006, 12:37 PM

Yes, thank you and it's much appreciated that you found the time to break away to alert your customers as to the problem

I think it's great that you recognize the 3rd party sites and distribute the information there as you did.

Well done and thank you.

phlesh · #4 12-12-2006, 12:43 PM

Yeah thanks Scott

Ganthis · #5 12-12-2006, 12:46 PM

Quote:

Originally Posted by Zarrian

Yes, thank you and it's much appreciated that you found the time to break away to alert your customers as to the problem

I think it's great that you recognize the 3rd party sites and distribute the information there as you did.

Well done and thank you.

Totally agree, thank you very much

jturko · #6 12-12-2006, 12:55 PM

WOW!! Im really impressed. Thank you so much, Scott. I would have never found this out, because I cannot even get on sony's home page atm.

Though it was a problem on my end.

vernon1974 · #7 12-12-2006, 12:59 PM

Nice one indeed, pretty much worked it out for myself as I couldnt log on eq2 or SWG, SOE need to put something on the forums though

Niinnod · #8 12-12-2006, 01:03 PM

I am also having the same problem... not being able to log in. Thanks so much for the update, as we are anxiously awaiting to play. It's a day off and we really wanted to play! lol
-Niin

Psychoboy · #9 12-12-2006, 01:03 PM

Quote:

Originally Posted by vernon1974

Nice one indeed, pretty much worked it out for myself as I couldnt log on eq2 or SWG, SOE need to put something on the forums though

If their having trouble with their login services which he did include forums in the post I would think it would be kinda difficult for them to do that as well hints the post here.

**Gallenite** · #10 12-12-2006, 01:05 PM

Quote:

Originally Posted by Psychoboy

If their having trouble with their login services which he did include forums in the post I would think it would be kinda difficult for them to do that as well hints the post here.

Exactly.

**gm9** · #11 12-12-2006, 01:06 PM

I'm one of the few still logged into the official forums and reposted it there (in tech support and community news, should be enough to get attention).

Madmoxi · #12 12-12-2006, 01:07 PM

Quote:

Originally Posted by Psychoboy

If their having trouble with their login services which he did include forums in the post I would think it would be kinda difficult for them to do that as well hints the post here.

I can log into the forums and there is a thread about this already from players, it's the eq2players and game that can't be logged into, the forums are fine so far.

Psychoboy · #13 12-12-2006, 01:09 PM

Quote:

Originally Posted by Madmoxi

I can log into the forums and there is a thread about this already from players, it's the eq2players and game that can't be logged into, the forums are fine so far.

I cant login to the forums no can I post it wont connect to their secure server for some reason... so maybe thats related>?

**gm9** · #14 12-12-2006, 01:11 PM

If you were already logged in your browser still has the necessary cookie. If you log out now you won't be able to get back in - and there are only 45 people left logged in.

plaxidia · #15 12-12-2006, 01:12 PM

Quote:

Originally Posted by Madmoxi

I can log into the forums and there is a thread about this already from players, it's the eq2players and game that can't be logged into, the forums are fine so far.

Deleated cause someone answered it while I was typing LOL

Madmoxi · #16 12-12-2006, 01:13 PM

Quote:

Originally Posted by Psychoboy

I cant login to the forums no can I post it wont connect to their secure server for some reason... so maybe thats related>?

Maybe because I have been logged in for a while, same with game I had one account on the laptop just fine but couldn't connect with this PC's account, so I rebooted my connection and have been out of the game since, but did get back in to the forums fine, maybe they were the last domino to fall =/

Back to housework /nod

Quinlan · #17 12-12-2006, 01:14 PM

I guess they wanted to feel like WoW. Taking their servers down on tuesday.

ramonsantana · #18 12-12-2006, 01:15 PM

I can log in and everthing on game, but i can't get into the game. When i try to enter on my Fae it says i dont have EoF registered on my account. this sux.
I just hope they didn't fk^ my Fae.. OMg i'm going to be mad!

Quinlan · #19 12-12-2006, 01:17 PM

Posting because I do not want to be a coastal crab anymore.

Also I am able to ping the site eq2players.station.sony.com and get a response so traffic is flowing back and forth.

gm9

I would post again but i dont want to lose my mystail rat status.

thoddy398 · #20 12-12-2006, 01:18 PM

Quote:

Originally Posted by ramonsantana

I can log in and everthing on game, but i can't get into the game. When i try to enter on my Fae it says i dont have EoF registered on my account. this sux.
I just hope they didn't fk^ my Fae.. OMg i'm going to be mad!

Same here... dont want to play my little halfling but my Fae.

**gm9** · #21 12-12-2006, 01:18 PM

Quote:

Originally Posted by Quinlan

Posting because I do not want to be a coastal crab anymore.

SPAM made you a mystail rat. I sure hope you like that.

Edit: lol to your edit.

Madmoxi · #22 12-12-2006, 01:19 PM

Quote:

Originally Posted by ramonsantana

I can log in and everthing on game, but i can't get into the game. When i try to enter on my Fae it says i dont have EoF registered on my account. this sux.
I just hope they didn't fk^ my Fae.. OMg i'm going to be mad!

WHOA cowboy, hold your horses, it's a problem they are working on, even if you get to char select its bound to have erroneous info there because the system is having trouble, no need to get uptight about stuff unless you see them say its all fixed and you still have issues....

Until then relax, take a deep breath, in and out, in and out... Thats better now =)

Pixi · #23 12-12-2006, 01:27 PM

Quote:

Originally Posted by Gallenite

Essentially, anything that requires logging in (forums, games, etc) isn't talking right now.

Obviously, it's the sole priority at the moment.

- Scott

Thanks for the update. I've been worried my ISP had botched something when I couldn't log on to either EQ2 or even EQ2Players.com.

I'll just try again tomorrow.

vernon1974 · #24 12-12-2006, 01:27 PM

Whenever I try to log in it just says the application timed out

Julievalenzuela · #25 12-12-2006, 01:27 PM

I was in for about 5 minutes tried to zone and crashed ... back to square 1