Sorry to hear you are having trouble logging into our site it sounds like you were having a real frustrating time and I apologize for that. So are the problems you are experiencing only happen when using the in game EQ2 web browser? If they also happen on your desktop browser I'd like to know what flavor and version of browser you are using so I can test my self.
In response to the website new registration...
I will look at that asap and get that fixed. Sorry for the trouble and thanks for letting me know.
In responce to the contact us form...
I'm not sure what you are talking about twitch games? Could you explain a little more on what it was having you do? I'm an old gamer my self and the captcha used on our contact us form should only make you match things, or put things inside something, or move a car to a location. It shouldn't require any gaming skills at all. At least the ones I've encountered didn't. The problem is the amount of spam we get if we dont use this is insane and we found that getting to real emails took us much longer. We tried using recaptcha but I personally find that near impossible to use/read. This one where you simply move an object(s) to an area it asks you too seems much more friendly and simple. If you have come across a captcha you know works well or something that filters spam please let us know.
I do want to thank you for caring enough to let us know about these problems. Most people would have just said forget it so I really appreciate you finding a way to contact us. I'll check out the in game browser and see if that is fixable, unfortunately the version of firefox SOE embeds into EQ2 is pretty darn old now and may not support the secure hash we are using in our cookies to keep you logged in. However I'll take a look at that this week and see if there is something I can do.
Last edited by Dolby : 10-20-2013 at 03:11 PM.