Originally Posted by termsofservice
not sure what happened, this just started tonight....when i click the icon to run map updater, a white box comes up and says--windows is checking for a solution to the problem---then goes away.....tried this several times, same thing...restarted pc, same thnig....uninstalled, reinstalled, same thing......any ideas? been at this over an hour now before coming here for help
That's a tough one to diagnose if Windows doesn't give you an actual error message. Especially if you have been running it successfully in the past with no changes to your system. Run the updater again to get the error dialog, then when it disappears right-click the Start button and open Event Viewer. Navigate to Custom Views > Administrative Events and look for any errors that might give you a hint about why the app won't run.
Otherwise try 1) right-click and run the updater as administrator, 2) suspend your antivirus long enough to run the updater, 3) suspend your firewall long enough to run the updater, 4) Open a command prompt as administrator and type
to check your system files (including I believe .NET 2.0 which the updater requires) without changing anything.