Apparently this "rare case" is not nearly as rare as it used to be because I'm number two:
Quote:
If you're using a UI that has the eq2ui.xml file you need to make sure that <include>eq2ui_custom.xml</include> is added to the list.
Mine wasn't and I spent a couple hours this morning trying to figure out why the InfoCenter wouldn't work.
I'm probably a rare case...but it's worth a mention.
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Find this tidbit on the main thread (the "not supposed to be support" thread). FIXED IT INSTANTLY. This was probably the problem the whole time.
PLEASE ADD THIS HELPFUL HINT TO YOUR MAIN TEXT AREA IF YOU WANT MORE PEOPLE TO USE YOUR INFOCENTER!