First go to the About page and check your utility version. Anything earlier than v3.1.1.2 and there won't be a configuration page for gear buff macros. The back arrow was changed to a house icon in v3.1.1.4 so I'm thinking you may have an outdated utility.
Next I'm concerned that you had to type your character's name into the quick setup grid. When everything is working right, all of your characters will appear automatically in the grid and in the dropdown character list on the home page of the utility. Are the rest of your characters appearing correctly in the utility?
Please post again with your results. I'd like to get the gear buff setup working for you in the utility, which is relatively painless compared to setting up the macros in-game.
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