Did you check to see if you have a file named eq2.ini in your Everquest II directory (mine is in d:/Everquest II)? I believe you can create it with notepad.
My eq2.ini file has the following in it.
ics_maxcameradistance 60
cl_movie_enabled 0
cl_ui_subdir UI/
cl_ui_skinname FetishNightfall
The last two lines tells EQ to use the Fetish UI instead of the default UI.
From your description I think EQ is not being directed to the UI folder to load the new UI.
Good Luck
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