Quote:
Originally Posted by gm9
Let us know what they end up telling you, might be interesting!
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Apparently, "tier 1" tech support is a lot faster than "tier 2" tech support is.
"Tier 1" suggested 4 solutions in a period of 3 days that didn't do anything. It's been 2 days since they forwarded the problem to "tier 2" and they haven't made an attempt to respond.