For the music volumes, look in your eq2_recent.ini file. It's just a text file and the sound volumes should look something like:
master_volume 0.680000
movie_volume 0.860000
music_volume 0.530000
combat_music_volume 0.600000
voice_volume 0.900000
The problem with the chat channels is common. Try this method here:
http://forums.station.sony.com/eq2/p...60727�
A while back we didn't have this problem with loading incorrect chat channels but we did have a problem from corrupted ini files causing the game to crash all the time. Since the uisettings.ini file is in a binary format it's not as easy to see all the settings. I think this chat channel problem is a side effect of fixing the corrupted ini game crashing bug.