I slightly disagree.
I think that what they're offering is quite nicely in line with the loss I've experienced personally.
I look at it this way:
The servers were down for (approx) a full day.. I get 3 free days in return
I lost some xp in a rollback .... I get a chance to make up for it with accellerated xp.
True, not everyone can play on monday/tuesday, but still...
true, items were lost and this is sad and annoying, but still I don't see it as something critical to my further experience.
I think that offering to restore everything for everyone is much too open to abuse, not to mention a task I wouldn't wish on the worst of my enemies.
Also, a day comes to about $1.50 as you said, so keep in mind that with some 200.000 boxes sold, these three days atually cost SOE around $2,000,000.
Lastly.. the only reason the servers would crash on an xp bonus day, is because people would go overboard in trying to benefit from this. I for one, intend to play as normal, during my normal hours. I won't try to powerlevel two alts, now that I have a chance to do so. It's still just a game, and I'll still play it like I always do.
All that being said, I honestly feel that SOE did everything they could in this matter. We don't know for sure that they even screwed up... could have been a freak occurrence which blew a hole in something. I think we've all seen computers have a mind of their own from time to time.
Personally I come out of this with a sort of strengthened faith in the willingness of SOE to fix things when they go wrong, and to stand by the word and at least offer compensation for it.
Look at WoW in comparison. For the first days post-launch, they had login queues which for some players rose upwards of 120 minutes... imagine bringing home the $50 box, installing, then being told: "thanks for buying, you may play in 2 hours". I would have been furious. Blizzards compensation for this was a staggered "free days" plan, where people would get 4, 3, 2 or 1 free days of game time. Instead of just giving 4 days to all players, apologizing profusely and getting done with it.
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