I had a similar problem on home computer but not work. Discovered second TAB window popped the first time I pressed ENTER to chat.
I kept setting "ALWAYS CHAT HERE" to primary window and close tab and it would disappear but it would unstick on log off. I can't recall if it still happens since I found the work around I probably just setup the window when I log in. I'll try your recommendations above for fixing window problems.
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