EQ2Interface.com
Search Downloads


Go Back   EQ2Interface > Featured Projects > EQ2MAP > EQ2Map Troubleshooting

Reply
Thread Tools Search this Thread Display Modes
  #1  
Unread 10-01-2008, 08:24 PM
kimojraven kimojraven is offline
A Young Mystail Rat
 
Join Date: Apr 2008
Server: Antonia Bayle
Posts: 6
Default Error downloading file: DATABASE

Ok i read the descriptions and searched the forums like 5 times and apparently no one has had this error, or i am stupid and cant seem to find it. So if some one could help me out it would be great. I have installed both EQ2 map autoloader and the Microsoft .Net Framework 2.0, I have redone this like 5 times and still havent been able to fix my issue. the Updater starts up and i get the following
Checking Database
Failed to download Database
Error downloading File:
DATABASE
The operation has timed out

Retry
Failed to download Database
Error downloading File:
DATABASE
The operation has timed out

No Updated Files
No New Files

I have try this multiple times and still cant get anything to work, no kick butt maps with quest info when i play. My real life freind told me about the site and everything he also has it running so i asked him to stop bye and see whats going on, however he couldnt figue out whats going on as well. I thought ok im timing out so I disabled every fire wall i have and tryed it again. still no luck, my internet says its up and running fine. no fire walls ativated. I am running windows XP media center Edition version 2002 with service pack 3. I read somehthing about windows xp 64 but not sure if it pertains to me or not, or how to verify that. Im not great with computers normaly i know just enough to get my machine to do what i want it do, but thus far when it comes to EQ-2 MAPs i have failed, and would really appreciate some help

Last edited by kimojraven : 10-01-2008 at 08:28 PM.
Reply With Quote
  #2  
Unread 10-01-2008, 08:45 PM
Dolby's Avatar
Dolby Dolby is offline
Bacon Eater
Premium Member
EQ2Interface Admin
This person is a EQ2Map developer.
 
Join Date: Feb 2004
Posts: 2,452
Default

Sounds like your firewall may be preventing the eq2map from connecting to the internet.
Reply With Quote
  #3  
Unread 10-02-2008, 04:53 PM
kimojraven kimojraven is offline
A Young Mystail Rat
 
Join Date: Apr 2008
Server: Antonia Bayle
Posts: 6
Default

Quote:
Originally Posted by Dolby View Post
Sounds like your firewall may be preventing the eq2map from connecting to the internet.
"I thought ok im timing out so I disabled every fire wall i have and tryed it again. still no luck, my internet says its up and running fine. no fire walls ativated."
Reply With Quote
  #4  
Unread 10-02-2008, 11:07 PM
jnils's Avatar
jnils jnils is offline
EQ2MAP Developer
This person is a EQ2Map developer.
Interface Author - Click to view interfaces
 
Join Date: Jan 2006
Server: Splitpaw
Posts: 1,651
Default

The timout time is 15s instead of 60s, do you think its to short for your internet connection?
__________________
Pimigo / Splitpaw
Reply With Quote
  #5  
Unread 10-04-2008, 02:55 AM
kimojraven kimojraven is offline
A Young Mystail Rat
 
Join Date: Apr 2008
Server: Antonia Bayle
Posts: 6
Default

is that a joke? I'm not saying that the problem is on you side I understand theirs thousands of people that can connect. I am simply looking for advice on what the issue could be on my side of things. as i have said I unpluged my wireless router so im now direct feed though a cable modem (router has a firewall built in), I disabled windows fire wall and McAfee fire wall, not sure what else to try. I thought about anti virus stuff but i dont think that would stop me from connecting.
Reply With Quote
  #6  
Unread 10-04-2008, 07:36 AM
jnils's Avatar
jnils jnils is offline
EQ2MAP Developer
This person is a EQ2Map developer.
Interface Author - Click to view interfaces
 
Join Date: Jan 2006
Server: Splitpaw
Posts: 1,651
Default

Sorry then, no clue
__________________
Pimigo / Splitpaw
Reply With Quote
  #7  
Unread 10-04-2008, 09:27 AM
Landiin Landiin is offline
Slayer of clock cycles
This person is a EQ2Map developer.
Featured
 
Join Date: Nov 2004
Server: Oasis
Posts: 3,464
Send a message via ICQ to Landiin Send a message via AIM to Landiin Send a message via MSN to Landiin Send a message via Yahoo to Landiin
Default

Try henchman see you can update from it.
__________________
Landiin's EQ2MAP Updater Discussion Download
Reply With Quote
  #8  
Unread 10-04-2008, 12:39 PM
gm9 gm9 is offline
gm10-1
Premium Member
EQ2Interface Super Mod
Featured
 
Join Date: Feb 2006
Posts: 6,479
Default

Quote:
Originally Posted by kimojraven View Post
I disabled windows fire wall and McAfee fire wall, not sure what else to try.
If you did it in that order then Windows Firewall likely auto-reactivated itself. Better double check.
__________________
P R O F I T U I ∙ R E B O R N [Auto-Updater] | [Portal] | [F.A.Q.] | [Support Forums]
~ Retired ~
If it does not work, you likely installed it incorrectly. Always try a clean install before reporting bugs.

Last edited by gm9 : 10-04-2008 at 05:53 PM. Reason: keep ... making ... typos
Reply With Quote
  #9  
Unread 10-04-2008, 04:38 PM
yabbagabb yabbagabb is offline
A Young Mystail Rat
 
Join Date: Jan 2006
Server: Runnyeye
Posts: 4
Default

router firewall maybe?

btw since a while it starts for me the same way, but for second try it finds the server and starts to download.
Reply With Quote
  #10  
Unread 11-06-2008, 11:20 AM
Exodus1028 Exodus1028 is offline
A Brown Bear
 
Join Date: Jun 2006
Server: Innothule
Posts: 14
Default

well, i have quite same problem
after one (unsual long) try to connect to DB it updates in a second run
i never really mattered bout that then
but its still annoying bc u always have to click that "there was an error..." thingy away


well, maybe this helps:

1.0.18 Unknown Thread Error: System
bei System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
bei System.Diagnostics.Process.Start()
bei System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
bei EQ2MAPUpdater.EQ2mapErrors.LinkLabel1_LinkClicked(Object sender, LinkLabelLinkClickedEventArgs e)
bei System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
bei System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.Label.WndProc(Message& m)
bei System.Windows.Forms.LinkLabel.WndProc(Message& msg)
bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)Zugriff verweigert

i'm sorry for this being partly german, cant help that :-/ ask if anything is not clear

last part "Zugriff verweigert" means access denied

yes i deactivated virus/FW/windows FW things ... but doesnt help that, and its the only framework-based tool i encounter suchs problems...so i sense there sth within the code maybe :-/
Reply With Quote
  #11  
Unread 11-06-2008, 12:07 PM
jnils's Avatar
jnils jnils is offline
EQ2MAP Developer
This person is a EQ2Map developer.
Interface Author - Click to view interfaces
 
Join Date: Jan 2006
Server: Splitpaw
Posts: 1,651
Default

If you use vista , you need to run it as Administartor , if its XP im don't know what it could be.
__________________
Pimigo / Splitpaw
Reply With Quote
  #12  
Unread 11-06-2008, 12:26 PM
Exodus1028 Exodus1028 is offline
A Brown Bear
 
Join Date: Jun 2006
Server: Innothule
Posts: 14
Default

thanks, but its XP

pls lemme know if u need any other system settings/specifications
Reply With Quote
  #13  
Unread 11-06-2008, 12:37 PM
gm9 gm9 is offline
gm10-1
Premium Member
EQ2Interface Super Mod
Featured
 
Join Date: Feb 2006
Posts: 6,479
Default

Quote:
Originally Posted by Exodus1028 View Post
well, i have quite same problem
after one (unsual long) try to connect to DB it updates in a second run
As I already mentioned to jnils recently I always get this if I uncheck the option to update on open. I do however not get your error message, but can't hurt to try toggling this option.
__________________
P R O F I T U I ∙ R E B O R N [Auto-Updater] | [Portal] | [F.A.Q.] | [Support Forums]
~ Retired ~
If it does not work, you likely installed it incorrectly. Always try a clean install before reporting bugs.
Reply With Quote
  #14  
Unread 11-06-2008, 05:34 PM
Exodus1028 Exodus1028 is offline
A Brown Bear
 
Join Date: Jun 2006
Server: Innothule
Posts: 14
Default

tried and unchecked that option
the error still stays the same
but i noticed, the webpage-frame within the updatewindow appears fast then, with checked option it appears later on the second run (after about 15 secs)

dunno if that has sth to do with it
Reply With Quote
  #15  
Unread 11-18-2008, 02:40 PM
AlienTM AlienTM is offline
A Young Mystail Rat
 
Join Date: Sep 2005
Server: Antonia Bayle
Posts: 2
Default

Hi,

i updated today from 1.0.17 to 1.1.1 and i have the same problems:

Checking Database
Failed to download Database
Error downloading File:
file_list.xml
Timeout für Vorgang überschritten
Retry
Failed to download Database
Error downloading File:
file_list.xml
Timeout für Vorgang überschritten
No Updated Files
No New Files

The machine is Vista64, no firewall activated/installed, antivirus disabled, User Account Control also deactivated and i start with admin rights

If i start mapUpdater, it says: checking database (it takes a long time ~ 20secs) then he sayed: failed to download ...
The version 1.0.17 taked also this time, ("no response"), the window couldnt be moved in this time but after that the "old version" worked.

Other machines behind the router works fine (1x winXP, 1x Vista32)

anybody ideas?

Alex

Last edited by AlienTM : 11-18-2008 at 02:51 PM.
Reply With Quote
  #16  
Unread 11-18-2008, 02:49 PM
jnils's Avatar
jnils jnils is offline
EQ2MAP Developer
This person is a EQ2Map developer.
Interface Author - Click to view interfaces
 
Join Date: Jan 2006
Server: Splitpaw
Posts: 1,651
Default

Have you tryed to run it as Administrator ?
There is something that prevents the program from connecting to the net.
__________________
Pimigo / Splitpaw

Last edited by jnils : 11-18-2008 at 02:51 PM.
Reply With Quote
  #17  
Unread 11-18-2008, 03:02 PM
AlienTM AlienTM is offline
A Young Mystail Rat
 
Join Date: Sep 2005
Server: Antonia Bayle
Posts: 2
Default

Quote:
Originally Posted by jnils View Post
Have you tryed to run it as Administrator ?
There is something that prevents the program from connecting to the net.
sure... tried to run in xpsp2-mode too, but it doesent work

*edit* 2-3ppl in the game chat said, that they have the same problems. But with XP i figured out.

Last edited by AlienTM : 11-18-2008 at 03:42 PM.
Reply With Quote
  #18  
Unread 11-18-2008, 03:55 PM
darkdragon35 darkdragon35 is offline
A Coastal Crab
 
Join Date: Jun 2006
Server: Antonia Bayle
Posts: 1
Default

I'm getting the same error as others with not connecting to the database my wife's computer is running xp-sp2 and her's connected just fine, i'm running vista64 and i do like i did before and run as administrator but to no avail it wont get new files but when i click update a second time it downloads the old files but nothing else do you think its a problem with vista 64 systems? except it says could not download File_list.xml on mine
Reply With Quote
  #19  
Unread 11-18-2008, 04:40 PM
jnils's Avatar
jnils jnils is offline
EQ2MAP Developer
This person is a EQ2Map developer.
Interface Author - Click to view interfaces
 
Join Date: Jan 2006
Server: Splitpaw
Posts: 1,651
Default

It seems like the most that has problem with connection uses vista64, but i don't know why
If it download old files you can clear the cache from options.
__________________
Pimigo / Splitpaw
Reply With Quote
  #20  
Unread 11-18-2008, 05:22 PM
Dolby's Avatar
Dolby Dolby is offline
Bacon Eater
Premium Member
EQ2Interface Admin
This person is a EQ2Map developer.
 
Join Date: Feb 2004
Posts: 2,452
Default

I know it doesnt help but I'm running visita64 and it works fine. I am not using the windows firewall as I have a hardware firewall.
Reply With Quote
  #21  
Unread 11-18-2008, 07:23 PM
xndienx xndienx is offline
A Griffawn
Interface Author - Click to view interfaces
 
Join Date: Jan 2007
Server: Permafrost
Posts: 70
Default

I disabled UAC and it worked fine on Home Premium (32 bit)
Reply With Quote
  #22  
Unread 11-19-2008, 02:01 PM
Landiin Landiin is offline
Slayer of clock cycles
This person is a EQ2Map developer.
Featured
 
Join Date: Nov 2004
Server: Oasis
Posts: 3,464
Send a message via ICQ to Landiin Send a message via AIM to Landiin Send a message via MSN to Landiin Send a message via Yahoo to Landiin
Default

If you can't get it working you can always use EQ2 Henchman to just update your EQ2MAP.
__________________
Landiin's EQ2MAP Updater Discussion Download
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:54 AM.


Our Network
EQInterface | EQ2Interface | WoWInterface | LoTROInterface | ESOUI | MMOUI