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  #1  
Unread 02-12-2014, 02:27 PM
TheTideIsHigh TheTideIsHigh is offline
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Default EQ2 Map Program Stopping with error at start

I have tried to run the EQ2 Map editor recently, and I keep getting the error
“There was a error getting latest version info: The remote name could not be resolved: ‘maps.eq2interface.com’”
This would occur almost immediately after the graphic interface would show up, but never getting past the Update part of the interface.
I have erased and re-installed the program (downloaded from EQ@Interface), but I still get this message. I have the latest version (1.2.10).
Can someone please help me to get this to work again?
Thanks!
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  #2  
Unread 02-12-2014, 05:10 PM
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jnils jnils is offline
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Looks like there is something that blocks the program to connect to the internet.

Check your firewall if its blocked.
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  #3  
Unread 02-12-2014, 07:37 PM
TheTideIsHigh TheTideIsHigh is offline
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Default Checked Firewall

OK- I checked my firewall - that seems to be fine, but I cant find anywhere to exclude specific programs. I am using Norton Internet Security (the latest version), so I don't know why this is still happening. It was working fine up till about a week or two ago (the EQ2 map program).
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Unread 02-12-2014, 09:14 PM
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tknarr tknarr is offline
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Quote:
Originally Posted by TheTideIsHigh View Post
“There was a error getting latest version info: The remote name could not be resolved: ‘maps.eq2interface.com’”
That error means that your system couldn't resolve the hostname "maps.eq2interface.com" through DNS. See if you can go to http://maps.eq2interface.com/ in a browser. If you can, try re-running the updater and see if it's started working. If you can't, you'll need to troubleshoot what's wrong with DNS. One trick on Windows is to open a command prompt and do "ipconfig /flushdns" and then try the browser URL again.
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  #5  
Unread 02-13-2014, 01:56 AM
TheTideIsHigh TheTideIsHigh is offline
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Default OK - I think I got it fixed

Upon re-checking in Norton Anti-Virus, I finally figured it out - It was my Virus protection - it had my EQ2 updater program listed as "Blocked" on its trust list. Funny how that just seemed to happen, with no input from me

Oh well - at least it seems to be working now.

Thank you all for your help!!
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