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Unread 01-31-2013, 03:48 PM
daemonreaver daemonreaver is offline
A Young Mystail Rat
 
Join Date: Sep 2005
Server: Antonia Bayle
Posts: 4
Unhappy Crash Issue: Cross-Housing Zoning

I've began to run into an issue when Zoning into or between Housing (including GH) instances when working on things. I've been through the basic troubleshooting & arguing with SOE staff for a week thus far, and been able to track it down to EQ2Map.

What happens:
After a few (after 2 really) times zoning, the game "hangs" for a bit after actually zoning. Specifically: the UI is visible (half faded out), as is the 3D "scene", the character, and only the mini-map is blank. This hang can last from 15 seconds to around infinity. Or, worse, EQ2 either does:

1: starts trying to relaunch itself (hourglass, see app try to launch in taskbar, hourglass, see app try to launch in taskbar.. endless loop). I can't quite catch the app that's being attempted but due to the icon, it appears to be a MS runtime exception catcher.

2: Simply crashes:
Crash Information:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EverQuest2.exe
Application Version: 1.0.0.1
Application Timestamp: 50f70068
Fault Module Name: EverQuest2.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 50f70068
Exception Code: c0000005
Exception Offset: 00db14c1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Troubleshooting:
What points me directly to EQ2Map's UI? I remove all files in the /eq2map/ UI folder, and the game runs fine all day. However, this leaves me with a terrible useless map.

UI.log? Beyond being helpfull:
Couldn't load .xml
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
Encountered data outside of container tags
(literally pasted).. No timestamps, no filenames, not even which UI element.

Debug.log? No entries since Jan21 (assuming the first 4 digits are MMDD datestamped, and the Last Modified on the File info is Jan 21):
[0121/143915:ERROR:ipc_channel_win.cc(360)] pipe error: 232

Other things done: completely removed (as above) all of EQ2MAP UI and data, ran the updater.. In case something happened to one of the files. Same problem.

Now, keep in mind, EQ2 has ran fine for around 3 years for me, with EQ2map. So something recent in SOE's end parsing out the UI xml and/or data has to be the problem..

Since this mostly happens zoning into a housing instance (which usually has no map), it also points me to the minimap UI and/or it's blank zone default.
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