Critical Error

[gauge021]

Ok when i use to play it only happened once or twice a month and it was only in game, mostly in QH. now this happens sometimes when loading up game and it is doing this 5+ times a night. here is what happens: I start to lag, then my screen freezes and goes out of full screen mode and a message pops up that says critical error: Application ran out of memory when trying to load (ex) 1,100,110 mb of memory. can someone plz help me. thank you

[lordebon]

Turn down your graphic settings, thats the only solution I know of right now.

There's an issue within the game where in it won't allocate more than 1 GB even if you have more to allocate, and so when it hits that cap (from loading graphics, generally) boom you're booted. Even on my expensive PC I can only run at "High" -- Maximum would always hit the cap, even with 1G of VRAM and a (here irrelevant) total of 4G RAM.

[gm9]

There were recent posts on the dev tracker in a huge thread which might have more information, but which I did not read since I never had crash issues:

Originally Posted by Autenil

With GU41 we released some methods for the client to deal with low memory situations. Unfortunately, the trigger to turn on those countermeasures is not sensitive enough, especially on Vista. It appears that Vista's implementation of DirectX uses far more memory than previous versions. This extra memory was not taken into account and the low-memory countermeasures were not turned on when they should have been.

However, there is a way for you to manually turn on the countermeasures. You can do this by adding the following line to your eq2.ini file in the same directory as eq2.exe:

/force_low_mem_mode true

Alternatively, you can do this while playing the game (but you'll have to do it every time):

/force_low_mem_mode true


There is a known issue where low memory mode might cause geometry to be invisible until you get very close to it, and we have a fix internally that we're testing.

We plan to test the fixes further and hopefully release them in a hotfix next week.

Originally Posted by Autenil

Hi all,

The real fix was hotfixed out this morning. You should no longer need (and should remove from any .ini files) force_low_mem_mode unless you are still crashing.

Hopefully this makes the client behave much better about memory usage. Let me know if it works for you!

On Vista you also need to a install a patch but the game should warn you about that if you haven't.