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  #1  
Unread 06-17-2012, 10:53 PM
Gardee Gardee is offline
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Unhappy IN game browser

Asd soon as i click the Wiki or zam link like from journal to get a browser open i get a eq2 client has caused error and must close type message ...I crash

Help can any one tell me a patch i need thank you ???
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  #2  
Unread 06-18-2012, 12:45 AM
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No patch as yet. SOE broke something in the browser component, because this crash is happening even under the default UI. There are... many issues currently with the Awesomium component, affecting the in-game browser, the help system and the launchpad.
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Unread 06-24-2012, 04:19 AM
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Default any luck with in game browser ??

is this fixed yet with the profit ui ??
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  #4  
Unread 06-24-2012, 11:21 AM
kernan kernan is offline
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It isn't a problem with Profit UI. Sony broke their own browser.

It crashes the game whether you use the default UI or a custom UI.

See this thread on the SOE boards:

http://forums.station.sony.com/eq2/p...opic_id=519345
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  #5  
Unread 06-24-2012, 11:53 AM
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The default is completely broken. Use the link above to report your specific experiences.
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Unread 06-25-2012, 04:02 PM
Landiin Landiin is offline
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Really? I used it to look up some quests and general page viewing and didn't have a issue with default browser but then I was using the default UI. That might of had something to do with but I can't think of a reason why it would. What page is it crashing on? If it happens when you just open it, what is your home page set to?
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  #7  
Unread 06-25-2012, 09:46 PM
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Seems to vary by individual. For me, trying to open any page locks the client so hard I nearly have to restart to regain control. This is after the most recent patch. Prior to that, trying to open any page just crashed the client.
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Unread 06-25-2012, 09:47 PM
Starbreaker Starbreaker is offline
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It crashes 100% of the time when you click zam or the wiki links for the quest your searching.
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Unread 06-26-2012, 12:57 AM
Landiin Landiin is offline
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Have any of you that is having issues deleted the mozilla directory and reran the patcher? If not try that and see if it helps any.

Also do any of you have chrome installed? If so it could be an extension that is causing the issue, just a guess through as I have never used awesomium in any application.
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  #10  
Unread 06-26-2012, 09:08 PM
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I have not tried deleting anything an re-patching. I'm going to wait a bit for things to settle down. Even as I write this, I am picking up the Test patch with the new Qeynos, and I noticed updated browser files going by.
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  #11  
Unread 06-27-2012, 01:57 AM
Landiin Landiin is offline
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Nice let me know if the issue is still there or not. I really don't want to install test again.
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  #12  
Unread 06-27-2012, 07:37 AM
TalTal TalTal is offline
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My browser does not work on live. It does work on the current version of test.

Silat
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  #13  
Unread 06-28-2012, 07:32 PM
Starbreaker Starbreaker is offline
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Any new info being bandied about on how to get the browser to work?
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  #14  
Unread 06-29-2012, 12:20 AM
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Quote:
Originally Posted by Starbreaker View Post
Any new info being bandied about on how to get the browser to work?
No word from SOE so far. Rumor is that it's working on Test, I haven't experimented with it there yet.
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  #15  
Unread 06-30-2012, 06:23 PM
offkilterkitty offkilterkitty is offline
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Deleting the mozilla folder did not help.

My problem is that I accidentally opened the help window and it crashed me. For whatever reason the window is still open when I reload the game and try to get back in, so it never survives the load process.

How do I kill the help window on that toon if I cannot get in far enough for a viable window?

Last edited by offkilterkitty : 06-30-2012 at 06:26 PM.
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Unread 06-30-2012, 07:11 PM
offkilterkitty offkilterkitty is offline
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All right, this is what I did to fix it (Thank you Mrrshaw) - renamed the XML file, as she does not have an INI file. Also renamed the Cache folder then restarted the game.

I was able to log in on her and rechoose a UI.

SOE told me to rename the INI, when I said she did not have one, they sent it to T2...

In any case, I can log in on her now and will try not to touch the browser/help buttons.
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  #17  
Unread 07-01-2012, 11:58 AM
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I can't test the attached browser window because I get an instant crash opening it to any HTML page. What it's supposed to be is an alternate verison of the patched window that leaves the status bar permanently present at the bottom. If someone could check it, I'd appreciate it. Otherwise I'm going to have to track down the related files so I can patch just the browser window into Test and try it there (rumor has it that the browser in Test works for people who're seeing the crash in Live).
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File Type: xml eq2ui_mainhud_browser.xml (52.9 KB, 309 views)
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  #18  
Unread 07-01-2012, 04:13 PM
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OK, checked things out over on Test. The browser isn't crashing there, and ProfitUI works (minus the new stuff, but at least it doesn't crash the client or make the UI unusable). I changed the browser window to leave the status bar always visible at the bottom. The contents disappear after loading's done, though, that seems to be hard-coded behavior. And it doesn't go into the refresh loop. I'm going to go with this when I'm doing the changes for the new UI stuff in the Qeynos revamp.
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File Type: xml eq2ui_mainhud_browser.xml (52.9 KB, 324 views)
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  #19  
Unread 07-03-2012, 08:17 PM
Starbreaker Starbreaker is offline
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Ok, i'm not the most computer savy.. Where and how do I put that xml?
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  #20  
Unread 07-03-2012, 08:18 PM
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It gets dropped into the UI\ProfitUI folder under your game installation.
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  #21  
Unread 07-14-2012, 04:22 AM
Gardee Gardee is offline
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Default Fixed now thanks All

All i did to change was to ensure that my virus prog accepted that awesomania or what ever the right name it is in the browser and where ever other settings i could tell it to allow it acces to the net .
Then I ran the updater and low and Behold whoever did the up dates here
THANK YOU BIG time .
in fact thanks all here for there offers of help / guidance
all seems fine again ... till another SOE update ...interferance
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