Links are not woking now

Tabri14 · #1 07-08-2014, 05:40 AM

Not able to click any links in the game to view items.

tknarr · #2 07-08-2014, 06:51 PM

I just checked and they appear to be working fine in all windows. There was an update to the in-game browser in today's patch, that may have been affecting you.

Tabri14 · #3 07-09-2014, 02:37 PM

Other people in raid are complaining that they also cannot click the links this is from the last update I believe.

Like and idiot I used the auto updater and didnt look at what was added to the profit UI folder on the last update and now cant remember the one before either. I believe this is when it started happening. I would prefer not to entirely unload profit. If you can tell me what files maybe were in the last to auto updates I will try to go in and manually remove them to see if that works. I guess the other people just have not put this on the forums they said they are going to just unload profit.

tknarr · #4 07-09-2014, 03:34 PM

The last update only changed eq2ui_loginscene.xml (the account login screen, which you normally never see, not the character select screen). The update before that (6/27) changed eq2ui_examine.xml (the examine window) to account for new adornments. Neither change affected the links in any way, and the examine window change would've shown up immediate after the 6/27 release.

When you mouse over the links, do they brighten? If they do, the UI is detecting them as links. There have been known problems with the new Awesomium browser, you might try checking your process list with the game shut down to confirm there aren't any Awesomium-related processes hung that're interfering with launching the in-game browser again. As a last resort restarting your system will clear all hung processes. If links work correctly the first time you click on one after that but start failing to work later, that's an indication of a hung Awesomium process.

The _ProfitUI_StandardSearches.xml file controls the text and URLs used for links for various types of objects. If that file's been altered incorrectly, it can cause things to fail. The last change to it in Profit was in May 2012, it's unlikely a problem with the stock file has gone unnoticed by everyone for 2+ years but some people have customized it.

tknarr · #5 07-09-2014, 10:32 PM

Oh, and as for other people in your raid complaining... well, I only know about problems if I find them while testing or playing myself or if other people who find them report them either in the EQ2 forums or here. If people want me to read their minds and divine problems via clairvoyance, my hourly rates are going to be significantly higher.

Tabri14 · #6 07-10-2014, 07:37 AM

I appreciate your response I figured it out. It was just happening on one character so I figured it had to just be a UI issue, deleted the EQ2 profile for that character, reloaded it and its fine now.

For the others complaining I will inform them of what to do so that they dont just flat out delete profit. I also appreciate you keeping profit up as its my favorite UI out of the 3 available.