With the new window I'm working on, I actually like something that Aion is doing, but for all I know they may have taken the idea from another game, but regardless, it's good.
Whenever you do something to update a quest that's not in your list of "active" quests, that quest is added temporarily at the bottom. This allows you to permanently sticky it to the active list if you choose. I'm thinking about implementing the same thing. We already have something similar the way the quest journal "flashes" the quest info for a quest that is updated. All I'd be doing is showing that info at the bottom of the list instead of hiding the entire list.
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