As Clink said /load_uisettings then pick the toon that has the right layout.
However, if you have custom channels (including level chat channels) and are not eligible to have those with your new toon (example your toon is level 70 and has level 70 chat, and your alt is level 30) you will notice that the chat box is invis until you use the / command to start typing then all is good.
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